by CrestSync
“Where is my order?” Answered in seconds, every time.
Answer order status and delivery questions instantly, take orders in chat and connect Shopify or WooCommerce so the AI agent sees products, stock and orders.
14-day free trial · every feature unlocked · no card needed
AI agent · replied in 2sOrder questions are the biggest share of support for most stores. Cresa answers them instantly, takes new orders in chat and passes returns and exchanges to your team, with your store data right inside the conversation.
How Cresa helps
capabilitiesOrder status answers
Instant replies to “where is my order?”.
Shopify & WooCommerce
Products, stock, prices and orders inside the chat.
Order taking
Collects items, address and payment preference.
Utility templates
Confirmation and update messages through WhatsApp templates.
Returns & exchanges
Requests routed to your team with details.
Shared inbox
Every order conversation in one place.
This is what your customers see. Fast, friendly and on brand.
The agent answers from your own information, takes the next step and hands over to your team whenever a person should decide.
01Which stores can Cresa connect to?+
Shopify and WooCommerce, on the Professional plan.
02Can it take orders in chat?+
Yes. The agent collects order details and can share checkout links from your store.
03What about returns?+
Return and exchange requests are handed to your team with all the details.
Answer every customer, on every channel, from one place.
Start with WhatsApp today and add the other channels whenever you're ready. Free for 14 days.
Start your free trial