by CrestSync
Reply to every Google review, quickly and on brand.
Bring Google Business Profile reviews into Cresa's inbox and reply with AI-drafted responses, with star ratings shown and every location in one place.
14-day free trial · every feature unlocked · no card needed
Replying to reviews builds trust and helps local search, but it's easy to fall behind. Cresa brings every Google review into the inbox with its star rating and drafts a thoughtful reply for you to post.
What you get
capabilitiesReviews in the inbox
New and edited reviews appear with their star rating.
AI-drafted replies
On-brand replies to praise and complaints.
Post from Cresa
Replies are published to Google from the inbox.
Multiple locations
Every connected location in one place.
Escalation
Unhappy reviews can be assigned to a manager.
Next to every channel
Reviews sit beside the customer's chats.
01Can Cresa reply to Google reviews?+
Yes. Reviews arrive in the inbox and replies are posted back to your Google Business Profile.
02Does it support Google Business messages or Q&A?+
No. Google discontinued Business Messages and the Q&A API, so Cresa handles reviews.
03Which plan includes Google Business Profile?+
It is included from the Professional plan.
Answer every customer, on every channel, from one place.
Start with WhatsApp today and add the other channels whenever you're ready. Free for 14 days.
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