channels

Nine channels. One inbox. One AI agent across all of them.

WhatsApp, Instagram, Facebook, website chat, email, Google reviews, LinkedIn, YouTube and TikTok. Every message, comment and review lands in one shared inbox, and one AI agent answers them with the full customer history.

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WhatsApp Business

Connect your number to the official WhatsApp Business API in minutes. Cresa's AI agent replies 24/7, your team shares one inbox, and broadcasts reach opted-in customers.

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Instagram DMs & comments

Reply to Instagram direct messages, post and ad comments, story replies and mentions with an AI agent, in the same inbox as WhatsApp, Facebook and email.

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Facebook Messenger & comments

Answer Facebook Messenger chats and Page and ad comments automatically with an AI agent, in one shared inbox with Instagram, WhatsApp, website chat and email.

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Website live chat

Add Cresa's chat widget to your website. Visitors get instant AI answers, leads are captured, and your team takes over in the same inbox as WhatsApp and social.

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Email support

Connect Gmail, Google Workspace, Outlook or any IMAP mailbox. Cresa's AI agent drafts and sends email replies, reads attachments, and trims long quoted threads.

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Google Business Profile reviews

Bring Google Business Profile reviews into Cresa's inbox and reply with AI-drafted responses, with star ratings shown and every location in one place.

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LinkedIn Page comments

Bring comments on your LinkedIn Company Page posts into Cresa's inbox and reply with AI help, next to WhatsApp, Instagram, Facebook and email.

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YouTube comments

Bring comments on your YouTube videos into Cresa's inbox, reply with AI help and moderate spam, next to your other channels.

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TikTok comments

Bring comments on your TikTok business videos into Cresa's inbox, reply with AI help and hide unwanted comments. TikTok is in beta.

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Coming next: ThreadsTelegramX (Twitter)SMS

Answer every customer, on every channel, from one place.

Start with WhatsApp today and add the other channels whenever you're ready. Free for 14 days.

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