Simple pricing. Start free, grow when you're ready.
Every plan includes the AI agent, the shared inbox and the official WhatsApp Business API. Start with a 14-day free trial, no card needed.
14-day free trial · every feature unlocked · no card needed
Plans
Starter
For small teams on WhatsApp, Facebook and Instagram
Billed monthly
Start free trialLimits
- 3,000 AI credits a month
- 1 GB storage · 5 knowledge documents
- 2 team members · 1,000 customers
- 10 broadcasts a month
Includes
- WhatsApp, Facebook and Instagram (DMs and comments) in one shared inbox
- AI agent answering from your own documents
- Training mode, hand-over to a person and internal notes
- The agent books appointments, asks for approvals and follows up
- Contacts, leads and broadcasts
Professional
RecommendedFor growing businesses on every channel
Billed monthly
Start free trialLimits
- 15,000 AI credits a month
- 10 GB storage · 15 knowledge documents
- 5 team members · 10,000 customers
- 50 broadcasts a month
Includes
- Everything in Starter, plus
- Every channel: website chat, email, Google reviews, LinkedIn, YouTube, TikTok (beta)
- Sales pipelines and automations
- Shopify and WooCommerce store tools
- Custom API actions, specialist agents and quality review
- Google and Microsoft 365 calendar sync, event webhooks
Business
For larger teams and high volume
Billed monthly
Start free trialLimits
- 50,000 AI credits a month
- 50 GB storage · 50 knowledge documents
- 15 team members · 50,000 customers
- 200 broadcasts a month
Includes
- Everything in Professional, plus
- REST API access with API keys
- MCP server for Claude, ChatGPT and other AI assistants
- Priority onboarding and support
Extra team members on any plan: $15 per user a month ($150 a year on yearly plans).
Enterprise: custom limits, an annual agreement and dedicated onboarding. Talk to us
Founding customers get 30% off for life. The first 100 businesses to subscribe keep the discount for as long as they stay on a paid plan. Use code FOUNDER30 at checkout.
What uses an AI credit
| An AI reply on any channel (2 when the agent takes an action) | 1 credit |
| A suggested reply, summary or set of tags | 1 credit |
| A voice note transcribed, or an image, document or video read | 1 credit |
| 25,000 characters of knowledge indexed | 1 credit |
Need more?
One-time credit packs never expire and are used after your monthly allowance.
Compare plans
details| Starter $39 / month | Professional $99 / month | Business $249 / month | Enterprise Custom | |
|---|---|---|---|---|
| AI credits a month | 3,000 | 15,000 | 50,000 | Custom |
| Team members included | 2 | 5 | 15 | Custom |
| Extra team members | $15 / user | $15 / user | $15 / user | Custom |
| Customers | 1,000 | 10,000 | 50,000 | Custom |
| Storage | 1 GB | 10 GB | 50 GB | Custom |
| Knowledge documents | 5 | 15 | 50 | Custom |
| Broadcasts a month | 10 | 50 | 200 | Custom |
| WhatsApp Business API | ✓ | ✓ | ✓ | ✓ |
| Shared inbox | ✓ | ✓ | ✓ | ✓ |
| AI agent from your documents | ✓ | ✓ | ✓ | ✓ |
| Training mode, approvals & hand-over | ✓ | ✓ | ✓ | ✓ |
| Appointment booking & follow-ups | ✓ | ✓ | ✓ | ✓ |
| Contacts, leads & broadcasts | ✓ | ✓ | ✓ | ✓ |
| Instagram & Facebook DMs and comments | ✓ | ✓ | ✓ | ✓ |
| Website chat & email | — | ✓ | ✓ | ✓ |
| Google reviews, LinkedIn, YouTube & TikTok (beta) | — | ✓ | ✓ | ✓ |
| Sales pipelines & automations | — | ✓ | ✓ | ✓ |
| Shopify & WooCommerce | — | ✓ | ✓ | ✓ |
| Custom API actions, specialists & quality review | — | ✓ | ✓ | ✓ |
| Google & Microsoft 365 calendar sync, webhooks | — | ✓ | ✓ | ✓ |
| REST API access | — | — | ✓ | ✓ |
| MCP server for AI assistants | — | — | ✓ | ✓ |
| Priority onboarding & support | — | — | ✓ | ✓ |
| Phone voice agent (Twilio) | Coming soon | Coming soon | Coming soon | Coming soon |
Prices in US dollars, excluding any sales tax or VAT that applies in your country. Payments are processed by Paddle.com, our online reseller and merchant of record, which also handles invoices and tax. See the terms of service and refund policy.
01Is there a free trial?+
Yes. Every workspace starts with a 14-day free trial with all features unlocked. No card is needed to start.
02Who processes my payment?+
Payments are processed by Paddle.com, our online reseller and merchant of record. Paddle handles billing, invoices and sales tax or VAT where applicable.
03Which payment methods can I use?+
Paddle's checkout accepts major credit and debit cards and other methods depending on your country. Available options are shown at checkout.
04Can I pay yearly?+
Yes. Yearly billing costs less per month: Starter is $32, Professional $82 and Business $207 a month when billed yearly.
05Can I add more team members?+
Yes. Each plan includes a number of team members, and you can add more on any plan for $15 per user a month ($150 a year on yearly plans), from the billing page.
06Is there a launch discount?+
Yes. The first 100 businesses to subscribe get 30% off for life with the code FOUNDER30 at checkout. The discount stays for as long as you stay on a paid plan, including when you change plans.
07What happens if I run out of AI credits?+
AI features pause until your allowance renews, or you can buy a credit pack. Packs never expire and are used after the monthly allowance.
08Can I change or cancel my plan?+
Yes. Upgrade, downgrade or cancel from the billing page at any time. Cancelling stops renewal; you keep access until the end of the paid period.
09Do you offer refunds?+
Yes. The first payment of a new subscription is covered by a 14-day money-back guarantee. See the refund policy for details.
10Are WhatsApp message charges included?+
No. WhatsApp message fees are between your business and Meta. Meta charges per delivered template message (marketing, utility and authentication) directly to the payment method in your own Meta Business portfolio. Cresa never bills, resells or marks up WhatsApp messages, and they are not part of your Cresa subscription. Replies inside the 24-hour customer service window are free.
Try every feature free for 14 days.
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