by CrestSync
Sell more on WhatsApp and Instagram, even while your shop is closed.
Answer product, stock and delivery questions instantly on WhatsApp, Instagram and your website. Cresa recommends products, takes orders, shares payment links and follows up with undecided buyers.
14-day free trial · every feature unlocked · no card needed
AI agent · replied in 2sYour customers browse on Instagram, ask on WhatsApp and expect an answer before they lose interest. Cresa answers every “price?”, “available in blue?” and “when will it arrive?” in seconds, then hands the order to your team ready to pack.
Lost sales after hours
Messages that arrive at night get answered the next afternoon, after the customer bought elsewhere.
The same five questions
Price, size, colour, delivery time and cash on delivery, asked hundreds of times a week.
DMs across three apps
Instagram, Facebook and WhatsApp each have their own inbox and nobody sees the full picture.
What Cresa does for retail & e-commerce
capabilitiesProduct questions & recommendations
Answers from your catalogue and price list, suggests the right size or an alternative when something is out of stock.
Stock and price checks
With Shopify or WooCommerce connected, the agent checks live stock and prices inside the chat.
Order taking & payment links
Collects the order details and shares a checkout or payment link from your store.
“Where is my order?”
Order status answers in seconds instead of a support queue.
Abandoned-chat follow-ups
A friendly nudge to customers who asked but didn't buy.
Launches & sale broadcasts
Send new arrivals and offers to opted-in customers on WhatsApp.
This is what your customers see. Fast, friendly and on brand.
The agent answers from your own information, takes the next step and hands over to your team whenever a person should decide.
01Can Cresa connect to my Shopify or WooCommerce store?+
Yes, on the Professional plan. The agent can search products, check stock and prices, and answer order status questions using your store data.
02Can it answer Instagram comments asking for the price?+
Yes. Instagram and Facebook comments land in the same inbox, and the agent can answer price and availability questions or move the conversation to DMs.
03Can I send sale announcements on WhatsApp?+
Yes. Send approved WhatsApp templates with images, flyers or video to segments of opted-in customers and track delivered and read rates.
Answer every customer, on every channel, from one place.
Start with WhatsApp today and add the other channels whenever you're ready. Free for 14 days.
Start your free trial